Credit lines
Depending on your plan, credits are organized into the following credit types:
Read-only endpoints (list personas, get contacts, get research answers, workflow runs, search companies) do not consume credits.
Cost per endpoint
Research is billed in two separate ways, and they are easy to confuse.
Unlocking a company (adding it to Key Accounts) is billed on its own credit line. It buys the
bundle: your account’s standing research questions then run for that company, and neither those
runs nor reading their answers costs anything further.
Asking a question is billed per company, or per contact, on the same line as a custom AI
column on a companies list — because it is the same thing. The company does not need to be
unlocked; the credit is the payment. Asking a question you have already asked is free, since the
same question about the same company returns the existing answer.
Reading answers is always free, on any company, unlocked or not.
Engagement watches
Billed per person collected, not per sweep and not per post looked at. Creating, updating and listing watches is free, and so is reading the feed however often you poll it. That means you pay for what a watch delivers rather than for what it had to look through. Two consequences follow, and both are deliberate:- A quiet week is cheap. A sweep that finds nobody costs nothing, so watching a niche topic is not penalised for being niche.
- The same person is charged once per watch. Sweeps re-read an overlapping window by design, and someone already collected is recognised rather than collected again. Two different watches finding the same person is two people collected, because you asked two different questions.
max_posts_per_sweep × max_engagers_per_post per sweep, per watch —
the two caps you set when creating it. Set is_enabled: false to stop a watch spending without
losing anything it has already collected.
People who match none of the watch’s personas are still collected, and still cost a credit.
That is the trade for being able to widen a persona later and find the people already waiting,
and for being able to tell “nobody relevant engaged” from “my personas are too narrow” — narrow
the caps, not the collection, if you want to spend less.
How credits are consumed
For search endpoints, credits are deducted after the results are returned — you are charged per result, not per request. For enrichment endpoints, credits are reserved when you submit the request and confirmed once enrichment completes. If enrichment fails for a contact, the reserved credits are released back to your balance.Checking your balance
Use theGET /api/v2/credits endpoint to check your remaining credits across all active credit lines: